Terms and Conditions
Thank you for visiting The Wooden Lamp Company website and we hope that you will be happy with any products you may choose to purchase.
ORDERING FROM US
All the lamps shown on this website are designed and produced by The Wooden Lamp Company and have been certified by The Lighting Association. No payment is processed until point of despatch.
If, for some reason, the item you want is not currently in stock with will advise you by return and let you know how long it will be before we will have more at which point you can decide if you would like to wait or cancel the order.
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you please contact us at email@example.com before placing an order with us.
These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
We only supply goods within the UK; if you require goods to be delivered abroad please contact us on firstname.lastname@example.org for a quote. Please note that we cannot be responsible for electrical goods used in countries where the electrical supply/current is different from the United Kingdom although this does not affect your statutory rights.
A Contract between the customer and Colourboard Designs Ltd T/A The Wooden Lamp Company will only exist once an order has been accepted, processed and despatched (at which point the buyer’s credit/debit card will be charged for the value of the goods despatched). This does not affect the customer’s statutory rights.
Prices and availability of goods is subject to change without notice. A delivery charge will be added to your order value where appropriate.
Whilst every attempt is made by The Wooden Lamp Company to package our goods well and use reputable carriers, occasionally goods get damaged in transit. If you see that the package is clearly damaged on arrival please note this on the carrier’s document when you sign for it; alternatively refuse to accept delivery if it is exceptionally damaged. Please then open the package on arrival and report any damage or imperfection to us by e-mail within 3 days and we will arrange for it to be collected at no cost to yourselves.
If, for whatever reason, you decide to return the item please advise us within 7 days from receipt. This must be done by e-mail or telephone and the goods must be returned to us within 14 days of receipt. They must be unused and re-packaged in the original packaging in the manner in which they were packed when they were delivered to you and must be in perfect condition. The cost of delivery must be borne by you. Refunds for the goods (but not for the delivery costs) will be made within 7 days of receipt of goods.
When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. We will only refund or provide an exchange for the costs of postage where the items/s returned is faulty.
All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and are inclusive of UK sales tax (VAT) at the current rate.
CONFORMITY OF GOODS
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the colours is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Our website www.thewoodenlampcompany.co.uk is operated by Colourboard Designs Ltd trading as The Wooden Lamp Company. Our company registration number is 03951960.
Our contact details are as follows:
The Wooden Lamp Company
8 Grove Lane
Tel. 07872 987 644
General mail: email@example.com